Smith Legacy Agency ("we," "us," "our," or "the Agency") is owned and operated by Sean R Smith, a Licensed Life Insurance Agent in the state of Michigan (License No. 21436291). We are committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or contact us about life insurance products and services.
Information We Collect
We collect information that you provide directly to us when you express interest in our services. This may include:
- Personal information: your name, email address, telephone number, and any details you share in a message or conversation about your insurance needs.
- Quote and application information: details you provide to help us prepare a life insurance quote or assist with an application, such as your coverage goals and relevant background.
- Communications preferences: your consent (or choice not to consent) to receive text messages, emails, or phone calls from us.
- Technical information: information collected automatically when you visit our site, such as browser type, device type, approximate location, pages viewed, and how you found our site.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide life insurance quotes;
- Schedule and confirm appointments, and send related reminders and follow-ups;
- Process applications and assist you in obtaining life insurance coverage;
- Provide the products and services you request and communicate with you about them;
- Improve our website, services, and your experience as a client;
- Comply with applicable legal, regulatory, and licensing requirements.
Text Messaging & Mobile Information
If you provide your phone number and consent to receive text messages, we may send you texts regarding your quote request, appointment confirmations, reminders, and follow-ups. Message frequency varies, and message and data rates may apply. You can reply STOP to opt out at any time or reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent will not be shared with any third parties.
How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service providers: with trusted third parties that help us operate our business, such as technology and communication providers, subject to appropriate confidentiality obligations.
- Insurance partners: with insurers and carriers as necessary to obtain quotes, prepare applications, and issue the coverage you request.
- Legal compliance: when required by law, regulation, or legal process, or to protect our rights, your safety, or the safety of others.
- Business transfers: in connection with a merger, acquisition, or sale of all or part of our business, subject to the protections described in this policy.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we will delete or anonymize it where appropriate.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, update, or delete your personal information, and to opt out of certain processing. To exercise any of these rights, contact us using the information below. We will respond in accordance with applicable law.
Security
We take reasonable measures to protect your personal information using administrative, technical, and physical safeguards designed to reduce the risk of loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- By phone: (734) 536 4008
- By email: sean@smithlegacyagency.com
See also our Terms of Service.